How to get the invoices for my Tunder subscription
Find your subscription invoices on the App Store, Google Play or the Tunder website.
Who issues your invoice depends on where you subscribed: Apple or Google, not Tunder, for a subscription taken on the App Store or Google Play. For a subscription taken on the website, you download your invoices in the back-office or in your online subscription page.
Pick the app or the back-office (on a computer) below.
Who issues your invoices
Subscription taken on the Tunder website
Your invoices are in the back-office (“My invoices” tab) and in your online subscription page. You download them as PDF files.
Subscription taken on the App Store (iPhone, iPad)
Apple issues your invoices and emails you a receipt after each payment. You can also see your purchase history with Apple.
Subscription taken on Google Play (Android)
Google issues your invoices and emails you a confirmation after each renewal. You download them from Google Payments or Google Play.
Get your invoices from the app
The screens are those of the Tunder app on a phone or tablet. Sign in with the shop's owner account.
Open the Subscription screen
In the app: menu ☰, then Settings, then Subscription.
Tap “My invoices”
It is the second button of the Billing section.
- Subscription taken on the website: the button opens your online subscription page, with links to download all your available invoices.
- Subscription taken on the App Store or Google Play: the button opens the help article that explains how to get your invoices from Apple or Google (see below).
Get your invoices from the back-office
The back-office is at admin.tunder.co. Sign in with the shop's owner account, the one that took out the subscription.
Open “Subscription”
In the left menu, click Subscription.
Click the “My invoices” tab
What you see there depends on where you subscribed.
Subscription taken on the website: download your invoices
The table lists your invoices: the date, the invoice number, the subscription, the bank card used, its expiry and the amount charged. Click “Download”, or the row, to get the invoice as a PDF.
- Several invoices at once: tick the rows (or the box at the top of the column), then click “Download” in the bar that appears.
- Many invoices: the table shows twelve per page; use the pagination at the bottom to see older ones.
Apple subscription: follow the “Download my Apple invoices” link
The page says “Find your invoices on App Store” and offers three links. The first opens Apple's help to download your invoices.
Google subscription: follow the “Download my Google invoices” link
Same page, with “Find your invoices on Google Play”. The first link opens Google Payments, where your invoices are.
Tip. No invoice in the tab? A free account has none. For a Premium offered by Tunder, the page says so: there is nothing to invoice.
With Apple (iPhone, iPad)
Apple emails you a receipt after each payment. You can also view your purchase history at any time by following Apple's official help, which is also reachable from the “Download my Apple invoices” link in the back-office.
Warning. Sign in with the same Apple ID as the one used for the subscription.
With Google (Android)
Google emails you a confirmation after each renewal. Sign in to the Google account used for the subscription, then pick one of the two routes.
From Google Payments (recommended)
Go to payments.google.com, open the Activity tab, select the transaction, then click “Download tax invoice” or “Download receipt”.
From the Google Play Store
Open the app, tap your profile icon (top right), go to Payments & subscriptions, then Budget & history or Subscriptions, and select the subscription to view the receipt.
Find the account used for the subscription
The invoice is emailed to the address of the Apple or Google account that paid. If you can't find it, check that address:
On iPhone or iPad
On the device where Tunder is installed, open Settings: the address shown under your name (Apple ID) receives the payment confirmations and invoices.
On Android
On the device where Tunder is installed, open the Google Play Store and tap the profile icon at the top right: the address of the active Google account receives the confirmations and invoices.
Frequently asked questions
Does Tunder issue my subscription invoices?
I can't find my invoices: what should I do?
How do I know which Apple or Google account I used?
Can I download several invoices at once?
Why does the “My invoices” tab say “No invoices”?
How do I change the name or address shown on my invoices?
See also
- Customize your Tunder invoice informationCustomize the details shown on your subscription invoices.
- Where is my subscription managed: App Store, Google Play or website?Find where your Premium subscription is managed, so you know where to change your payment method, get your invoices or cancel it.
- How to update your payment method for the subscriptionChange your card or payment method on the platform where you subscribed.
- How do I cancel my Tunder Premium subscription?Cancel Premium at any time from the App Store, Google Play or the website.