How to update the Tunder app
Install the latest version to get the newest features and fixes.
Keeping the app up to date gives you the latest features and bug fixes. An update can also become mandatory, to protect your sales and back up your data.
To know whether a device is up to date, the app on that device must be connected to the Internet. Pick the app or the back-office (on a computer) below.
Update from the app
Connect the device to the Internet before you start: this is how the app knows that a new version exists.
Spot the update banner
In the app, tap the menu icon ☰ at the top left. When a new version exists, a banner appears at the very top of the menu, under your name.
- New version available: a discreet box reading “✨ New version available”, with an Update button.
- Update the app: a yellow banner, with an Update button. It is also shown at the top of the sales screen.
If the update is mandatory
When the installed version is too old, Tunder shows the “Mandatory update” screen. Tap “Update the app”: updating protects your sales and backs up your data.
Start the update
Tap the Update button on the banner: it opens Tunder's page in the App Store (iPhone, iPad) or in Google Play (Android). Tap “Update” in the store, then follow the on-screen steps.
- No banner: open the download link, at the top of this page, from the device you want to update.
Check your version
Tap the menu icon ☰, then Settings, General tab. Scroll all the way down: the version number appears under the Tunder logo, after “version:”.
- If the number is old: update the app to fix known issues.
Tip. To add a device to your account, Tunder requires the latest version of the app. If you see “Mandatory update” at that point, update first.
See your devices' version from the back-office
The back-office is at admin.tunder.co. It does not update the app itself: it shows you which devices need an update. For a device to be up to date in this list, its app must be connected to the Internet.
Open Settings
In the left menu, click Settings. In the General tab, the “Devices” row shows how many devices are connected.
- An orange mark on the right of the row means at least one device needs an update.
Click “Devices”
The list of your devices appears, with the app version installed on each one (“Version” column).
- Update: a device that is behind shows the orange “Update” badge in place of its version.
- To update: do it from that device, as in the “App” tab.
Open the device's page
Click the device that is behind: its page shows “Update required” and the latest version to install. The page's “Update” button opens the download window, with the QR code and the store links: open it from the device concerned.
Frequently asked questions
How do I know which version of Tunder I'm using?
Where do I download the latest version?
How do I know whether my device is up to date?
Why does Tunder ask for a mandatory update?
Why can't I add a device?
Can I update the app from the back-office?
See also
- Use Tunder on a computerThe back-office opens in a browser, with nothing to install. The app can be downloaded on iPhone, iPad and Android.
- Troubleshooting synchronization issues between multiple devicesDevices not syncing? What to check, in order, to see your sales everywhere.
- The device limit has been reachedWhy you see this message, and how to free a slot, add a device or switch devices without losing your data.
- How to download a copy of your dataDownload a full copy of your data (.zip), recommended before changing device.