How to update the Tunder app

Update from the app

Connect the device to the Internet before you start: this is how the app knows that a new version exists.

1. Spot the update banner

   

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   In the app, tap the menu icon ☰ at the top left. When a new version exists, a banner appears at the very top of the menu, under your name.

   • New version available: a discreet box reading “✨ New version available”, with an Update button.
   • Update the app: a yellow banner, with an Update button. It is also shown at the top of the sales screen.

2. If the update is mandatory

   

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   When the installed version is too old, Tunder shows the “Mandatory update” screen. Tap “Update the app”: updating protects your sales and backs up your data.

3. Start the update

   Tap the Update button on the banner: it opens Tunder's page in the App Store (iPhone, iPad) or in Google Play (Android). Tap “Update” in the store, then follow the on-screen steps.

   • No banner: open the download link, at the top of this page, from the device you want to update.

4. Check your version

   

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   Tap the menu icon ☰, then Settings, General tab. Scroll all the way down: the version number appears under the Tunder logo, after “version:”.

   • If the number is old: update the app to fix known issues.

Tip. To add a device to your account, Tunder requires the latest version of the app. If you see “Mandatory update” at that point, update first.

See your devices' version from the back-office

The back-office is at admin.tunder.co. It does not update the app itself: it shows you which devices need an update. For a device to be up to date in this list, its app must be connected to the Internet.

1. Open Settings

   

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   In the left menu, click Settings. In the General tab, the “Devices” row shows how many devices are connected.

   • An orange mark on the right of the row means at least one device needs an update.

2. Click “Devices”

   

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   The list of your devices appears, with the app version installed on each one (“Version” column).

   • Update: a device that is behind shows the orange “Update” badge in place of its version.
   • To update: do it from that device, as in the “App” tab.

3. Open the device's page

   Click the device that is behind: its page shows “Update required” and the latest version to install. The page's “Update” button opens the download window, with the QR code and the store links: open it from the device concerned.